Case Study - Office Lifeline
NeedOffice Lifeline founder Anna Isaacs spotted a gap in the market and growing demand for virtual PA and administrative support from professionals and small companies. To catch the market, Anna needed to act quickly. Anna's main requirement was to maximise the amount of time spent on revenue earning work and engaging with prospective customers. "I don't have the luxury of finance, IT or accounts departments to call on any more. Everything needs to be set up to reduce hassle and if I have a problem I need access to people who understand what to do and who can help me out". And not being technologically minded she demanded a simple, ease-to-use internet solution to support her team of VAs (Virtual Assistants).
SolutionVirtual HQ Solutions were engaged to provide a VHQ® WebOffice. This provides a collaborative environment that enables Anna to handle accounts and financial management through pre-defined applications. Because the VHQ® WebOffice is web-based Office Lifeline can take on new recruits who can easily work from their own homes or business premises. It has proved ideal for low cost expansion because it provides so much flexibility in bringing new people on board .
ResultThe VHQ® WebOffice is working well and the Office Lifeline client base continues to grow steadily. Anna has found the system easy to use and essential in running the company. Anna is particularly enthusiastic about some unforeseen benefits. "I have been able to hire overseas to help me provide an express overnight typing service. And would you believe it I have got my customers using the VHQ® WebOffice so that I can enter information on their behalf!"
Imagine how you could gain the same benefits for your business. Contact Virtual HQ Solutions today to find out more. |
