VHQ® CRM Suite


Easy Set-Up CRM

Virtual HQ Solutions' dedicated CRM tool is powered by vtiger Open Source technology. We provide a fully hosted and supported service that is set up so that you can start using it for real in your own business straight away.


Ideal for Expanding Businesses

CRM allows you to manage all of the interactions you have with you clients from marketing campaigns, to initial lead, through qualification, proposals, invoicing and even inventory control. It embeds your business processes in the way it operates. This makes it ideal for businesses that are going through expansion because new staff require less training to do the right job.


Minimise Office Costs

The VHQ® CRM Suite is web-based so you don't need complicated technical infrastructure in order to use it. We host it for you meaning that your data is secure and you are protected against computer problems. The great thing is that your team can all use the tool to manage their customer interactions without having to come into an office. This is a real advantage if you have people on the road, if you use associates or if you want to save on office costs by having people working from home.


Key Features

Look at the key features of the VHQ® CRM Suite offer:

Sales Management

  • Lead Management
  • Account Management
  • Contact Management
  • Opportunity/Proposal Management
  • Sales Quotations

Customer Service

  • Trouble Ticketing
  • Online Knowledge Base
  • Customer Self Service

Marketing Management

  • Marketing Campaign Management
  • Mass Mailing
  • E-mail Templates

Operations Management

  • Products Catalogue
  • Pricing
  • Supplier Management
    Automated Purchase Orders
  • Automated Invoicing
  • Sales Orders

Team Management

  • Diary and Meeting Planner
  • Recurring Events
  • Activity History
  • Online Calendar Sharing


Contact VHQ today to find out how you can benefit from the VHQ® CRM Suite and sign-up for a free trial!

 

Any Questions?

VHQ applications?
Starting-up a business?
Going for growth?
Collaborative working?

Call 024 7699 8070

or

Enterprise Growth Programmes


Business Support Organisations, Local Enterprise Support Initiatives, Business Incubators and Enterprise Agencies.

Virtual HQ Solutions can provide innovative ways to help you support and develop your clients

Visit our Enterprise Growth Programme page for more information, call 024 7699 8070 for ideas

or

Bulletins

Dateline: 04/11/08

Virtual Offices...When is an office not an office?
Gareth Edwards discusses how technology is dramatically changing our views on how and where we work.

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