VHQ Solutions Terms & Conditions
Subscriptions & Fees
All
subscriptions, consultancy fees and other charges specified in proposals or
agreed in letters of confirmation will be held for a three month period, after which
time they may be subject to review.
Any
work or expenditure on items not specified in our proposal will only be
undertaken with the express authorisation of the Client.
- Solution
subscriptions are calculated on the number of Users registered on the 1st of each month.
- All quarterly or annual subscriptions will be billed in advance
on the 1st day of the month, and any additional fees and charges due
will be billed in arrears, being added to the client's next invoice.
- Any meeting or activity (physical or online) requiring
additional consultant time over and above that agreed in our proposal will be charged based on our standard
consultancy rates.
- Consultancy,
education and training fees are charged on an hourly rate basis and any
agreement to charge on a daily rate basis will assume a standard 7 hour working
day.
- The
provision of IT equipment, materials for training/education courses and any
other relevant costs will be charged separately.
Expenses
Travel,
subsistence, accommodation and any other reasonable expenses will be charged at
cost.
Travel by car will be charged at 60p per
mile.
Payment
VAT
will be charged at the current rate at the date of invoice.
All
invoices must be paid within 30 days from the date of the invoice, and Interest
will be payable at 2% per month on all overdue invoices.
Cancellations
Consultancy,
education or training that is booked and subsequently cancelled or rescheduled
will be subject to the following charges:
- Less than 2 weeks before date of work 100% of fees
- Between 2-4 weeks before date of work 50% of fees
- More than 4 weeks
before date of work No
charge
General
- VHQ Solutions will
protect all personal information in accordance with the UK Data Protection Act
1998 and its registration under this act with the Data Commissioner's Office
- Unless
otherwise agreed in writing, these terms shall apply to all agreements between
VHQ Solutions Ltd and the Client
- The
WebOffice and/or CRM Services Terms of Use contracts also apply, where
relevant.
- Any
variation to these terms must be accepted in writing by VHQ Solutions Ltd.
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terms & conditions